(216) 260-3858
Questions frequently asked
Your questions and peace of mind are important to us. This FAQ section was created to answer the most common questions about our preservation process, timelines, and care. If you don’t find the answer you’re looking for, please email us — we’re happy to help. Your comfort and trust matter deeply to us.
Q. Does my dress stay local?
A. Absolutely, we are a small local business and we pride ourselves on our word when we say local.
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Q. Can you accommodate any size dress?
A. Yes, we have 4 size packages starting at $450 . They include professional dry cleaning with our cleaning vendor, our museum quality preservation material and a custom monogram.
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Q. How long does the process take?
A. The process takes approximately 10-12 weeks, we give a definitive timeframe when you drop off your gown.
Q. Do you preserve other items?
A. Yes, We preserve all kinds of fine textiles. baptism items, Mother of Bride etc.
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Q. Do you clean wedding dresses that have already been stored or vintage gowns?
A. Yes,we do both. We restore vintage and bring gowns that have been boxed improperly back life.